Contact us

You can download the maib app from the App Store or Google Play. Once installed, follow the on-screen steps to create or access your account.

The maib app is available for iOS and Android devices running supported versions listed in the app stores.

Please check your internet connection and login credentials. If you’ve forgotten your password, use the recovery option within the app.

Most applications are reviewed within minutes after you complete the required steps in the app. In some cases, additional verification may be needed.

Yes. We use industry-standard security measures and encryption protocols to protect your personal and financial information.

You can adjust your payment date directly in the app, according to the available options for your loan.

Yes. You can make early repayments directly in the app, subject to the terms outlined in your contract.

Your information is automatically synchronized across devices when you log in with the same account credentials.

Make sure your app is updated to the latest version. If the issue persists, restart your device or contact support.

Visit the App Store or Google Play and select “Update” if a new version is available.

All required information is submitted digitally through the app. In most cases, no physical documents are needed.

Once your loan is approved and the contract is digitally signed, the funds are transferred directly to your account.

If eligible, you can activate a payment break from the app. Conditions and availability depend on your contract terms.

You can reach us directly through the app, by phone, or by submitting the contact form on this page.